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Self-Service Claim Reporting. A Better Claims Experience Begins with a Great FNOL.

Elevate your customer experience and drive better results with our cutting-edge mobile-first, self-service claim reporting. Unlock valuable insights and superior data while providing an exceptional journey for your insureds.

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Key Features

Seamless Integration

iSubmit integrates effortlessly with carrier and policy systems ensuring a streamlined workflow that minimizes manual data entry and errors. Real-time data exchange across multiple systems accelerates claim processing driving efficiency, reducing cycle times, and boosting customer satisfaction.

Triage Workflow

Built into the FNOL workflow, our triage solution sends a link to a mobile-friendly form via SMS allowing insureds to self-assess damages and provide photographic and video evidence in real-time to support their claim. Critical triage data is automatically funneled into ClickClaims for reporting, alerts, and data-driven decision-making.

Ominichannel Communication

Upon claim submission, insureds and stakeholders receive instant confirmation via email and SMS, ensuring everyone stays informed and engaged throughout the claims process. 

Policy Validation

Mitigate fraud and prevent duplicate claims by validating new claim submissions against
real-time policy data.

Insured Self Service

Reduce reliance on third-party call centers by directing insureds to self-service claim reporting. This approach is especially critical during high-volume catastrophe events, when call centers are often understaffed and
overwhelmed.

User Friendly Design

Our mobile-friendly, responsive forms make it easy for both call center staff and insureds to submit loss information without the need to download an external app, ensuring a smooth and hassle-free experience.

Seamless Integration

Our digital first notice of loss (FNOL) product offers seamless integration with over 50 systems, including carrier, policy, estimating, banking, and payment systems. This feature ensures a streamlined workflow, reducing manual data entry and minimizing errors. By connecting with a wide array of systems, our FNOL forms enable real-time data exchange, accelerating claim processing and improving accuracy. Whether you’re managing policy details, estimating damages, or handling payments, our integration capabilities ensure that all relevant information flows effortlessly between systems. Experience the efficiency of a truly interconnected claims management process, saving time and enhancing customer satisfaction.

Industry Experts

Meet the Team

Thomas Brown
thomas brown
Founder & CEO
Gillian Chaney
gillian chaney
Product Manager
Kevin Klein
kevin klein
Web Forms Developer