The word “transformation” is overused, and yet here in the auto insurance claims industry there is no better word for a process that is being

Many insurers are still uncertain as to how the pandemic has shifted the fraud landscape and its impact on their businesses. Although digital transformation and

The first installment covered regression to the mean. This installment features the fallacy of using non-participants as a control for participants.  This “control” fallacy led

Exhibitioners at the Century of Progress International Exposition held in Chicago from 1933-1934 touted washing machines and air conditioners as capable of bringing vast changes

Revered economist Thomas Sowell once observed, “Some things are believed because they are demonstrably true, but many other things are believed simply because they have

Inaccurate marketing claims and outcomes reports are proliferating. The Validation Institute has staked out a position as the leader in assisting/promoting vendors and consultants in

In brief There’s never been a better time for finance functions to transform and become an active leader and value creator for the entire business.

The working world is changing. Even before the COVID-19 pandemic, remote work was gaining popularity as employees sought greater flexibility and as advances in telecommuting