Bad faith litigation has long posed both legal and reputational risks for insurers operating in Florida. With the enactment in 2023 of House Bill 837—a sweeping tort-reform measure—there are important changes to how insurers and their claims professionals must approach liability and settlement practices. While these reforms offer clearer guidance to insurers, the obligation to operate within the bounds of good faith remains unchanged and as critical as ever.
To help mitigate exposure and ensure defensible claims practices, it is essential for insurance professionals to understand the legal origins of good faith duties, apply best