The complaint details a timeline of events, referencing reports from independent adjusters and communications between the parties. On March 1, 2024, independent adjuster Steve Bluemel inspected the property and reported to Berkshire Hathaway that there was mold growth in several rooms and water in the premises. Bluemel advised on March 4, 2024, that 7 Star had retained a public adjuster, but mitigation had not yet started. On March 15, 2024, Bluemel forwarded an email to Berkshire Hathaway indicating that 7 Star had decided to use Vovo Design, LLC for mitigation and emergency services, but as of March 22, 2024, mitigation