Reaffirming the Meaning of Claims Work in the Age of AI
John C. Peters // January 20, 2026 (Image credit: cocoandwifi/Pixabay.) A claims examiner who watched her inbox clear itself of repetitive tickets suddenly found herself
John C. Peters // January 20, 2026 (Image credit: cocoandwifi/Pixabay.) A claims examiner who watched her inbox clear itself of repetitive tickets suddenly found herself
Frank S. Giaoui // January 19, 2026 (Image credit: Tommy Diner/Unsplash.) The rapid integration of Artificial Intelligence (AI) and Machine Learning (ML) into claims handling—from